Re: Media Inquiries

[Gary Flynn <flynngn () JMU EDU>]

Plesco, Todd wrote:
> How does everyone balance their “need to know” of system/network outages 
> with their relationship with local media and/or campus students, 
> faculty, and staff?
>
> Do you send out broadcast emails, have a hotline, or, post outages on a 
> webpage? 

We post maintenance and other matters affecting information technology
to our system alerts web page. Outages affecting major services also
go out to a voicemail list. And, of course, major upgrade/outage
plans to major services are communicated through every means possible
leading up to the change.

All media contacts are referred to our Office of Public Affairs.




>  
>
> Best,
>
> *Todd A. Plesco  CISM, CBCP*
>
> /Chapman University, Director of Information Security/
>
> /One University Drive, Orange, CA 92866/
>
> /Phone: (714) 744-7979/Fax: (714) 744-7041/
>
>  


--
Gary Flynn
Security Engineer
James Madison University
www.jmu.edu/computing/security

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