Re: Media Inquiries

["Clark, Sean" <Sean.Clark () UCDENVER EDU>]

We release weekly information to our departmental LAN Admins on a weekly basis, to let them know of the upcoming 
changes that have been approved by our IT Services change control board.  We supplement that communication with general 
or targeted emails to impacted users, as well as a "current outages" web page that our help desk maintains.


Sean Clark
Manager, IT Security/Email/UNIX Systems
UCDenver IT Services
Sean.Clark () UCDenver edu
303-724-0486
**Please note my new email address!**

________________________________
From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Tupker, 
Mike
Sent: Thursday, April 23, 2009 10:13 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] Media Inquiries

We usually try to send out an email a week in advance.

Mike Tupker
Systems Administrator
Mount Mercy College
Office: (319) 363-1323 x1401
Mobile: (319) 538-1644
If you need assistance with an computer issue please contact the helpdesk at x4357 or http://help.mtmercy.edu.

From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Plesco, 
Todd
Sent: Thursday, April 23, 2009 10:53 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: [SECURITY] Media Inquiries

How does everyone balance their "need to know" of system/network outages with their relationship with local media 
and/or campus students, faculty, and staff?
Do you send out broadcast emails, have a hotline, or, post outages on a webpage?

Best,
Todd A. Plesco  CISM, CBCP
Chapman University, Director of Information Security
One University Drive, Orange, CA 92866
Phone: (714) 744-7979/Fax: (714) 744-7041