Re: key topics to include in security awareness training materials

[mcoyle <mcoyle () RCI RUTGERS EDU>]

Our target audiences are faculty/staff, and students.   We're  
currently concentrating on phishing, however, we have a variety of  
posters on
laptop security
trojans and malware
telecommuting safely
privacy
best practices, etc.

We also have pocket cards (business card sized 4-fold) with a few best  
practices for students (distributed by campus reps to gathering  
places), and a different one for fac/staff highlighting PII and  
privacy (distributed with our token cards, by department tech people).

We've also done colorful postcards delivered to student post office  
boxes, an fac/staff campus addresses, and a public service  
announcement (PSA) on the RU TV station.  We're currently working on a  
15-20 min video which can be broken-up into smaller bits to be seen  
over TV and on our website for students. Our website has an RSS feed  
news site for interesting "not too technical" articles (http://rusecure.rutgers.edu 
) which I update almost daily with trends, newsletters and new scams.

We look for opportunities to talk to the public at any opportunity  
with resource tables offering advice, publications and some give-aways  
at events. We've had little response to presentations, surveys and  
quizzes, but when we can talk to people individually , usually at  
resource tables, they really appreciate it. We really have to keep  
ourselves with the mainstream and try to show-up everywhere, so  
collaboration with other departments is important.

We're also working on CBT for PCI and GLBA departments.

Marianne Coyle
Project Manager
Office of Information Technology
Information Protection and Security
Rutgers, The State University of New Jersey
96 Davidson Road
Piscataway, NJ  08854
732-445-7629On Feb 9, 2009, at 3:00 PM, Leon DuPree wrote:

> Marty,
>
> How do you guys address the social networking websites with staff,  
> faculty and students.
> In corporate and government security these thing are pretty much  
> blocked.
>
> How do you manage it?  Policy? Advisement?
>
>
> Thanks
>
> Leon DuPree
> LSA-IT Intern University of Michigan Ann Arbor
>
> On Mon, Feb 9, 2009 at 2:50 PM, Peterman, Martin (mdp4s) <mdp4s () virginia edu 
> > wrote:
> We have a few efforts that are on-going such as
>
> -an online tutorial (facts about IT security and then questions)
> -yearly assessment of strategy for our various populations
> -a community outreach program (www.whoswatchingcharlottesville.org)
> -a big push for October (National Cyber Security Awareness Month)
> -our IT security web site (www.itc.virginia.edu)
>
> We periodically reassess our awareness needs and also cast an eye  
> towards popular media to see what is holding the attention of people.
>
> Of late, we have been raising awareness around sensitive data  
> (employees), phishing (everyone), and social online networks (mostly  
> students).
>
> Please contact me offlist if you have any questions.
>
> Thanks,
> Marty
>
> Marty Peterman, CISSP
> peterman () virginia edu
> Information Security Analyst
> Information Security, Policy, and Records Office (ISPRO)
> Office of the Vice President/CIO
> University of Virginia, 2400 Old Ivy Rd.                 Phone   
> 434.243.4909
> Box 400898, Charlottesville, VA 22904-4898               Fax     
> 434.243.9197
> http://www.itc.virginia.edu/security/
>
>
> -----Original Message-----
> From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU 
> ] On Behalf Of Matthew Gracie
> Sent: Friday, February 06, 2009 8:20 AM
> To: SECURITY () LISTSERV EDUCAUSE EDU
> Subject: Re: [SECURITY] key topics to include in security awareness  
> training materials
>
> Tim Cline wrote:
> > Greetings,
> >
> > I wanted to send a very general email message to start a  
> conversation on
> > security awareness. For those of you who have something that you
> > currently use for security awareness training and dissemination of
> > information, whether developed in-house or third-party courseware
> > management platform, could you send a reply and let me know what  
> are the
> > key topics that you are covering?
>
> * Choosing a good password, and not sharing it.
>
> * Recognizing and avoiding phishing scams.
>
> * IT will never ask for your password over the phone or in an email.  
> Honest.
>
> That covers the vast, vast majority of potential problems. One of the
> issues with doing security training is scope creep -- you feel that  
> with
> the campus community listening, you should tell them about  
> _everything_
> they need to know in information security. Don't. Instead, focus on a
> few simple things, because bombarding end users with information just
> guarantees that they won't retain any of it.
>
> --Matt
>
> --
> Matt Gracie                         (716) 888-8378
> Information Security Administrator  graciem () canisius edu
> Canisius College ITS                Buffalo, NY
> http://www2.canisius.edu/~graciem/graciem_public_key.gpg
>
>
>
> --
> Leon & Lisa DuPree
> 1327 Chissom Trail
> Flint Township, MI 48532
> 810-471-3872 Phone
> 270- 447-3872 Fax