HIPAA Secure Call Tracking Software

[Matthew Dalton <daltonm () OHIO EDU>]

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All,

One of our HIPAA Covered Entities is looking at implementing a call
tracking software package to facilitate better service.  I was wondering
if any body has one that they would particularly recommend, or even ones
that we should stay away from.

Thanks!

- --
Matthew Dalton
Director of Information Security
Office of Information Technology


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