Re: Former Employee Email - Exchange

["Kurt Buff" <kurt.buff () gmail com>]

We

1) Exmerge out the mailbox to a PST and set it aside for the manager
2) Kill the mailbox
3) Set the departed employees SMTP address as an extra on the manager's mailbox.
4) Query the manager after a month or so, and each month thereafter,
as to whether to remove the address, until they say yes.

Simple, clean, straightforward. If the manager needs to deal with the
email they've got the PST available, and any new email comes to them
anyway.

Kurt

On 18 Jan 2008 19:26:46 -0000,  <nextdrewsaid () gmail com> wrote:
> The situation I have on my hands is something that I am sure many of you deal with on a somewhat regular basis; 
> however, I am sure in each case it is handled differently.
>
>
> When an employee leaves the company, how do you handle their email? Initially, in our case, an auto response is put 
> up stating that the user is no longer with the company, and that you should contact "this person" for assistance etc…
>
>
> Several times we have created a PST of the former employees email, and then import that PST into the persons email 
> box who has replaced them or we have passed it off to their former manager, of course we place it in a separate 
> folder so as not mingle with their own email.
>
>
> So how do you handle old email, specifically containers in an Exchange 2003 environment?
>
>
> I would be interested in all thoughts, from security, regulatory and logistical point of view.