Re: When IT Manager breaks rules

[Toby Barrick <tbarrick () cox net>]

I have been reading this thread for a while and there seems to be a lot 
of solutions but no correct answers to your specific question. If your 
IT manager is side stepping "rules" what are they? Are they company 
mandated rules, Gov't regulations or what. Are the rules accepted and 
promoted by "the company" as LAW, or just suggestions.

If they are accepted as the law - - then bitch slap the guy and escalate 
as high as it takes to get his compliance. If the "rules" are just 
suggestions, I would recommend quitting your job since you are the 
security dude "in charge" and appear to have no enforcement capability. 
A very bad spot to be in. You will be held accountable for ALL security 
infractions be it by an IT manager, or Joe Blow visitor to your 
establishment.

Just my two cents.

Toby

Raoul Armfield wrote:
> We use a solution similar to what CAM Fischer is talking about. We use 
> Microsoft Identity Integration Service (MIIS).  This reads an export 
> from the HR database and creates accounts and places them in the 
> appropriate OU.
>
> Raoul
>
> WALI wrote, On 5/16/2007 11:33 PM:
> > Hi guys...an odd question here!! I am mad at my IT Manager, he is 
> > such a sissy!!
> >
> > Being a internal security analyst in-charge, I want to enforce a few 
> > policies at help desk. One of them is, not to create any user account 
> > unless an email arrives from HR to HelpDesk, informing of the user's 
> > badge ID, the department he/she belongs to. The status of employment 
> > and all those things. The procedures are in place but sometimes it so 
> > happens that some Head of the Dept. or executive management calls up 
> > our IT Manager over the phone, or send him an email directly which is 
> > then forwarded to our Help Desk incharge who is then left with little 
> > options but to create the account without due processes. All policy 
> > compliance guidelines get thrown up in the air.
> >
> > HelpDesk incharge is bound by his position to, not to defy IT manager 
> > and he is scared to tell me (sometimes he does) that IT manager is 
> > forcing him to dilute the AD account creation policy.
> >
> > I don't want to confront IT manager based upon inputs by Helpdesk 
> > guys but would rather put a mechanism in place, where I would 
> > automatically come to know, that an account has been created and I 
> > can ask helpdesk to provide proof of the email from HR arbitrarily 
> > and then confront the manager.
> >
> > I know some Audit trails can be put and they would appear under 
> > Security tab of Event manager ( or so I guess) but I need something 
> > more automated that would land in my mailbox.
> >
> > Is this possible through any automated solution in AD of Windows 
> > 2003? Probably MOM 2005 or the types?
> > In case I chose to confront  HR Admin/ managers with a plea to stop 
> > sending such requests to our IT Manager and put their house in order, 
> > what all genuine risks of 'not doing so' can I highlight? Ours is 
> > fairly large corporation employing about a 1000 people.