nanog mailing list archives

RE: Netflix banning HE tunnels


From: Javier J <javier () advancedmachines us>
Date: Wed, 8 Jun 2016 14:57:17 -0400

Tony, I agree 100% with you. Unfortunately I need ipv6 on my media subnet
because it's part of my lab. And now that my teenage daughter is
complaining about Netflix not working g on her Chromebook I'm starting to
think consumers should just start complaining to Netflix. Why should I have
to change my damn network to fix Netflix?

In her eyes it's "daddy fix Netflix" but the heck with that. The man hours
of the consumers who are affected to work around this issue is less than
the man hours it would take for Netflix to redirect you with a 301 to an
ipv4 only endpont.

If Netflix needs help with this point me in the right direction. I'll be
happy to fix it for them and send them a bill.
On Jun 8, 2016 1:46 PM, "Tony Hain" <alh-ietf () tndh net> wrote:

Ca By wrote:
On Tuesday, June 7, 2016, chris <tknchris () gmail com> wrote:

it really feels alot like what net neutrality was supposed to avoid.
making a policy where there is different treatment of one set of bits
over another

"your ipv6 bits are bad but if you turn it off the ipv4 bits are just
fine"

someone mentioned the fact that netflix is not just a content company
but also acting as a network operator maybe the two should be separate

i also find it ironic that they arent big fans of ISPs who use NAT or
CGN and dont have 1 customer per IP yet their stifiling ipv6 and
telling users to turn it off. you really cant have it both ways and
complain about NAT and also say you recommend shutting off ipv6 :)

hopefully they will realize imposing their own policy on how customers
use their networks and the internet  this isnt worth losing customers
over

chris



Again. An HE tunnel is not production ipv6. It is a toy.

Well, "service that works" from an OTT provider vs. "useless crap that is
unsupported" from the L2 provider would beg to differ about the definition
of toy. While there has been substantial effort by the participants on this
list to get IPv6 deployed across their national network, the local support
team from my ISP continues to give me the "IPv6 is not supported" crap
response when I complain that all I am getting for a business class
connection is a /64, and I need a /48.


Telling people to turn of HE tunnel is NOT the same as turning off
production ipv6.

Rather than telling people to turn off IPv6, Netflix should have just
redirected to an IPv4-only name and let that geo-loc deal with it. If the
account was trying to use a vpn to bypass geo-loc, it would still fail, but
those trying to bypass lethargic ISP deployment/support of IPv6 would not
notice unless they looked. Given that they are likely watching the Netflix
content at the time, they would be very unlikely to notice the packet
headers so this would never have become an issue.

Fortunately in my case since I view Netflix through Chromecasts, I can
turn off IPv6 on the media subnet and not impact the rest of my IPv6 use. I
shouldn't have to do that, but the ability to isolate traffic is one reason
people on  this list need to get over the historic perception that a
customer network is a single flat subnet. Allocating space on that
assumption simply perpetuates the problems that come along with it. There
is no technical reason to allocate anything longer than a /48, but for
those that insist on doing so, please, please, please, don't go longer than
a /56. Even a phone is a router that happens to have a voice app built in,
so mobile providers need to stop the assumption that "it only needs a
single subnet".

Tony



CB


On Tue, Jun 7, 2016 at 6:35 PM, Elvis Daniel Velea <elvis () velea eu
<javascript:;>> wrote:

apparently, all they see is 3 people complaining on this mailing
list..
well, this makes it 4 with me (and I have a bunch of people in
various countries complaining on facebook that they have been banned
from using netflix because they use an HE tunnel.

their answer - TURN IPV6 OFF!!! you're a techie so if you know how
to setup a tunnel, you must know how to redirect netflix to use IPv4
only...
really?
the answer just pisses me off!

Netflix, YOU are the ones forcing people to turn IPv4 off... this is
just insane. tens (if not hundred) of thousands of people chose to
use HE tunnels because their ISP does not offer IPv6..
do you really expect all of them to turn it off? do you really want
IPv6 usage in the world to go down by a few percent because you are
unable to figure out how to serve content?

I know nobody at Netflix will even answer to the e-mails on this
list..
but I hope that they will at least acknowledge the problem and
figure an other way to block content by country.
ie: they could try to talk to HE to register each tunnel in a
database that points to the country of the user..

cheers,
elvis


On 6/8/16 1:01 AM, chris wrote:

I am also in the same boat with a whole subnet affected even
without a tunnel, tried multiple netflix support channels starting
in early march and the ranges is still blocked 3 months later.

I was a big fan of the service and somewhat of an addict up till
this
but
I've really been shocked how this has been (mis)handled

chris

On Tue, Jun 7, 2016 at 7:23 AM, Davide Davini <diotonante () gmail com
<javascript:;>>
wrote:

Today I discovered Netflix flagged my IPv6 IP block as "proxy/VPN"
and I
can't use it if I don't disable the HE tunnel, which is the only
way
for
me to have IPv6 at the moment.

But the fun part has been Netflix tech support:
"Oh I see, yeah we have been receiving reports of some other
members with ipv6 having this issues, at the moment Netflix is not
really designed to work with ipv6 connections, in this case I can
recommend
you
two things, one is to turn off the ipv6 and the other one will be
to contact directly with Hurricane Electric, there are some
customers that were able to use Netflix with an ipv6 under some
specific settings set by Hurricane Electric."

I don't obviously expect HE to fix it, I don't pay for shit, it's
a
free
service, why should they?

But it's fun to know that " Netflix is not really designed to work
with
ipv6 connections ".

Who did it say on this ML that the best way to solve these issues
is Netflix tech support? :)

Ciao,
Davide Davini









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