nanog mailing list archives
Re: Customer Notification System.
From: JC Dill <jcdill.lists () gmail com>
Date: Thu, 23 Feb 2012 10:44:06 -0800
On 22/02/12 6:46 PM, James Wininger wrote:
Well we would not be sending the notification in an attachment, but there are times when it would be nice to send a list of circuit ids (exported from billing system as PDF) or some other exported doc to the notification.
Nice for WHO? There is absolutely no need to export something as simple as a list of circuit IDs as a pdf. Use plain text. Ditto for the rest of your exported DOCs.
When there are exceptions, when you need to include an image (sparingly, not because marketing thought it was a good idea to bling up all your emails), or a table, send in HTML with plain text. Don't make the recipient start up another program to open an attachment.
jc
Current thread:
- Re: Customer Notification System., (continued)
- Re: Customer Notification System. Adam Rothschild (Feb 21)
- Re: Customer Notification System. Jay Ashworth (Feb 21)
- Re: Customer Notification System. Rich Kulawiec (Feb 22)
- RE: Customer Notification System. Leigh Porter (Feb 22)
- Re: Customer Notification System. James Wininger (Feb 22)
- Re: Customer Notification System. R. Scott Evans (Feb 22)
- Re: Customer Notification System. Daniel Rohan (Feb 22)
- Re: Customer Notification System. JC Dill (Feb 22)
- Re: Customer Notification System. acv (Feb 22)
- Re: Customer Notification System. James Wininger (Feb 22)
- Re: Customer Notification System. JC Dill (Feb 23)
- RE: Customer Notification System. Vinny_Abello (Feb 23)
- Re: Customer Notification System. Rich Kulawiec (Feb 23)
- Re: Customer Notification System. Tom Pipes (Feb 21)