nanog mailing list archives
Re: Customer Notification System.
From: Adam Rothschild <asr () latency net>
Date: Tue, 21 Feb 2012 22:39:13 -0500
On Tue, Feb 21, 2012 at 5:58 PM, James Wininger <jwininger () ifncom net> wrote:
We are a smaller ISP in Indiana. We are growing quite rapidly (yeah for us). We have a need for a customer notification system. We have simply out grown the ability to send emails to our customers manually. We need to have a better way of notifying our customers of maintenance etc.
Seconding the earlier recommendation, mailchimp is a great tool. Good interface aside, there is strong operational benefit to being able to issue notices completely "out of band".
We would need to send notifications out to say about 400 customers. Ideally the system would send an attached PDF [...]
If you're going to do this, please be sure to send a copy of the notice inline as plain text too. Your customers on smartphones, using assistive technology, or automatically piping vendor notices into calendaring/ticketing systems will thank you. :-) HTH, -a
Current thread:
- Customer Notification System. James Wininger (Feb 21)
- Re: Customer Notification System. David (Feb 21)
- Re: Customer Notification System. Graham Beneke (Feb 21)
- Re: Customer Notification System. Brian Stengel (Feb 21)
- Re: Customer Notification System. Dan White (Feb 21)
- Re: Customer Notification System. Alex Leach (Feb 21)
- Re: Customer Notification System. Adam Rothschild (Feb 21)
- Re: Customer Notification System. Jay Ashworth (Feb 21)
- Re: Customer Notification System. Rich Kulawiec (Feb 22)
- RE: Customer Notification System. Leigh Porter (Feb 22)
- Re: Customer Notification System. James Wininger (Feb 22)
- Re: Customer Notification System. R. Scott Evans (Feb 22)
- Re: Customer Notification System. Daniel Rohan (Feb 22)
- Re: Customer Notification System. JC Dill (Feb 22)
- Re: Customer Notification System. acv (Feb 22)
- Re: Customer Notification System. James Wininger (Feb 22)
- Re: Customer Notification System. JC Dill (Feb 23)
(Thread continues...)
- Re: Customer Notification System. David (Feb 21)