nanog mailing list archives
Re: Customer Notification System.
From: JC Dill <jcdill.lists () gmail com>
Date: Wed, 22 Feb 2012 08:34:49 -0800
On 21/02/12 2:58 PM, James Wininger wrote:
We would need to send notifications out to say about 400 customers. Ideally the system would send an attached PDF.
Why are you sending an attachment?I hate it when businesses think that they will somehow improve my reading experience by bloating up the email, sending attachments, etc. What about if I'm reading email on my phone? In what way does providing the information in a PDF benefit ME?
99.999% of the time there is absolutely no benefit in the attachment. But by pushing customers to open attachments to get the content we are encouraging them to be complacent about opening all attachments, and that's a great way to end up getting infected with malware.
Make sure you have a Very Good Reason for sending content in an attachment. If your plan is to always send the info as a PDF odds are high that you don't have a good reason for doing it this way.
jc
Current thread:
- Re: Customer Notification System., (continued)
- Re: Customer Notification System. Brian Stengel (Feb 21)
- Re: Customer Notification System. Dan White (Feb 21)
- Re: Customer Notification System. Alex Leach (Feb 21)
- Re: Customer Notification System. Adam Rothschild (Feb 21)
- Re: Customer Notification System. Jay Ashworth (Feb 21)
- Re: Customer Notification System. Rich Kulawiec (Feb 22)
- RE: Customer Notification System. Leigh Porter (Feb 22)
- Re: Customer Notification System. James Wininger (Feb 22)
- Re: Customer Notification System. R. Scott Evans (Feb 22)
- Re: Customer Notification System. Daniel Rohan (Feb 22)
- Re: Customer Notification System. JC Dill (Feb 22)
- Re: Customer Notification System. acv (Feb 22)
- Re: Customer Notification System. James Wininger (Feb 22)
- Re: Customer Notification System. JC Dill (Feb 23)
- RE: Customer Notification System. Vinny_Abello (Feb 23)
- Re: Customer Notification System. Rich Kulawiec (Feb 23)
- Re: Customer Notification System. Tom Pipes (Feb 21)