nanog mailing list archives
Re: What do you do when your Home ISP is down?
From: -Hammer- <bhmccie () gmail com>
Date: Thu, 18 Aug 2011 14:38:12 -0500
I turn off Halo and go to bed. Holy cow there's a woman there! -Hammer- "I was a normal American nerd" -Jack Herer On 08/18/2011 12:21 PM, Mark Keymer wrote:
I am wondering what some of you guys do when your home ISP is down. At least those of you that don't give yourself internet. I myself have a cable provider at home that I use. And I find it quite frustrating to call and report issues in there network, because the people in the call center have you do the same things every time and are not very technical. Just the other week I could see fairly clearly that I was getting routed through there network and then started to have issues in a town about 3 hours away. I tried to explain this to the rep but they thought we needed to reboot my modem. Surprise that didn't work. I mostly called just to put in a FYI having issues here, please have the smart people look into it. It is my understanding that they need to get X amount of calls before things get escalated. Granted I am sure they monitor there network too. But I called about 10 mins after the routing issues started to happen and there was no notifications that there was any issues. Even after being on the phone with them for 20? mins. Still they showed all is good and that it must just be me. I know we have a wide range of people here some of which work for my Home ISP. and would love some feedback. Sincerely, Mark Keymer
Current thread:
- Re: What do you do when your Home ISP is down?, (continued)
- Re: What do you do when your Home ISP is down? Gary Buhrmaster (Aug 18)
- Re: What do you do when your Home ISP is down? Harry Hoffman (Aug 18)
- RE: What do you do when your Home ISP is down? Greg Smythe (Aug 18)
- Re: What do you do when your Home ISP is down? Owen DeLong (Aug 19)
- Re: What do you do when your Home ISP is down? Jeff Johnstone (Aug 18)
- Re: What do you do when your Home ISP is down? mikea (Aug 18)
- Re: What do you do when your Home ISP is down? Paul (Aug 18)
- Re: What do you do when your Home ISP is down? Landon Stewart (Aug 18)
- Re: What do you do when your Home ISP is down? John Adams (Aug 18)
- Re: What do you do when your Home ISP is down? Alex Brooks (Aug 18)
- Re: What do you do when your Home ISP is down? -Hammer- (Aug 18)
- Re: What do you do when your Home ISP is down? Fred Baker (Aug 18)
- RE: What do you do when your Home ISP is down? Tim (Aug 18)
- Re: What do you do when your Home ISP is down? Franck Martin (Aug 18)
- Re: What do you do when your Home ISP is down? Justin Scott (Aug 18)
- Re: What do you do when your Home ISP is down? Phil Dyer (Aug 18)
- Re: What do you do when your Home ISP is down? Peter Lothberg (Aug 19)
- Re: What do you do when your Home ISP is down? David Conrad (Aug 19)
- Re: What do you do when your Home ISP is down? Andrew Kirch (Aug 19)
- Re: What do you do when your Home ISP is down? Grant Moritz (Aug 27)
- Re: What do you do when your Home ISP is down? Nick Olsen (Aug 18)
(Thread continues...)