Educause Security Discussion mailing list archives

Re: default password


From: Mark Reboli <mreboli () MISERICORDIA EDU>
Date: Thu, 1 Sep 2016 14:57:07 +0000

First thank you all,

Second, Brad.. I must have tried to right the question 5 times (each time going would I even answer this) but had to 
get it out lol

Please correct me where I am wrong but I believe this is the summary of the answers:

Summation of what I received:


·         A random generator is utilized to create the default password.  Users are then forced via a self-service 
reset to change their password to something only they know.

·         Others utilize a self-service password that the user resets by answering questions bases on certain pieces of 
information that had previously been communicated with the university to confirm identity. This then allows them to 
manually reset their password

·         Some are looking at an out-of-band one-time-passwords for verification (SMS, voice call to known number, 
email to personal account, etc.)

o   PortalGuard is one software package mentioned however it is not strongly recommended.

·         In all cases there are NIST concerns whether current or with the new draft.

If anyone has anything else they can send me (here or personally since they might not want to post) I would be very 
appreciative as I try to move forward.

Thank you all again

M

[Description: MU Arches]
Mark Reboli
Network/Telecom/IT Seciurity Manager
Misericordia University
(570) 674-6753



From: The EDUCAUSE Security Constituent Group Listserv [mailto:SECURITY () LISTSERV EDUCAUSE EDU] On Behalf Of Frank 
Barton
Sent: Thursday, September 01, 2016 9:07 AM
To: SECURITY () LISTSERV EDUCAUSE EDU
Subject: Re: [SECURITY] default password

Cris, we use a tool called PortalGuard - we are a version behind, and it's okay (Not a rousing endorsement, is it?) 
there are a couple of features that I would like to see (including the ability to use groups better) but like I said, 
we are also a version behind, and need to get updated in my copious amounts of spare time.

Frank

On Thu, Sep 1, 2016 at 8:49 AM, Cris Harshman <cristiforbharshman () abtech edu<mailto:cristiforbharshman () abtech 
edu>> wrote:
Thanks for the information, this is exactly the method we’d like to use!  Frank, and others that use a similar workflow 
for your default passwords (enroll without knowing what the password is, then reset password), what software or service 
do you use for your password reset tool?  We’re also working on exactly what pieces of information to use for identity 
verification (particularly trying to avoid using any information we send in our notifications), but I won’t ask that in 
an open, archived listserv.  :)

Thanks for asking the question Mark - I appreciate it!

Take care,
Cris

----------------------------------
Cris Harshman
Director, Technology Services
Holly Building, 115

A-B Tech Community College
340 Victoria Road
Asheville, N.C. 28801

Office: (828) 398-7304<tel:%28828%29%20398-7304>
Cell: (828) 337-5302<tel:%28828%29%20337-5302>
charshman () abtech edu<mailto:charshman () abtech edu>

A-B Tech's Vision: Locally Committed • Regionally Dynamic • World-Class Focused



On Sep 1, 2016, at 8:36 AM, Frank Barton <bartonf () HUSSON EDU<mailto:bartonf () husson edu>> wrote:

Valdis, We don't inform them of the initial password's value. When they go in for a self-service password reset they 
use certain pieces of information that had previously been communicated with us to confirm identity. This then allows 
them to manually reset their password.

It's not a perfect solution, given that some of the information can be found on social media, we are looking at 
out-of-band one-time-passwords for verification (SMS, voice call to known number, email to personal account, etc.) but 
there are concerns about those also (see recent NIST draft suggestions) which makes this whole conversation more... 
interesting...

Frank

On Wed, Aug 31, 2016 at 4:58 PM, Valdis Kletnieks <Valdis.Kletnieks () vt edu<mailto:Valdis.Kletnieks () vt edu>> wrote:
On Wed, 31 Aug 2016 08:14:03 -0400, Frank Barton said:

We create random passwords that are not shared with anybody, Users then use
a self-service reset to set their own password

What method do people use to notify users of a random initial password's value?



--
Frank Barton
ACMT
IT Systems Administrator
Husson University




--
Frank Barton
ACMT
IT Systems Administrator
Husson University


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