Educause Security Discussion mailing list archives

Re: default password


From: Frank Barton <bartonf () HUSSON EDU>
Date: Thu, 1 Sep 2016 09:06:39 -0400

Cris, we use a tool called PortalGuard - we are a version behind, and it's
okay (Not a rousing endorsement, is it?) there are a couple of features
that I would like to see (including the ability to use groups better) but
like I said, we are also a version behind, and need to get updated in my
copious amounts of spare time.

Frank

On Thu, Sep 1, 2016 at 8:49 AM, Cris Harshman <cristiforbharshman () abtech edu
wrote:

Thanks for the information, this is exactly the method we’d like to use!
Frank, and others that use a similar workflow for your default passwords
(enroll without knowing what the password is, then reset password), what
software or service do you use for your password reset tool?  We’re also
working on exactly what pieces of information to use for identity
verification (particularly trying to avoid using any information we send in
our notifications), but I won’t ask that in an open, archived listserv.  :)

Thanks for asking the question Mark - I appreciate it!

Take care,
Cris

----------------------------------
Cris Harshman
Director, Technology Services
Holly Building, 115

A-B Tech Community College
340 Victoria Road
Asheville, N.C. 28801

Office: (828) 398-7304
Cell: (828) 337-5302
charshman () abtech edu

A-B Tech's Vision: Locally Committed • Regionally Dynamic • World-Class
Focused



On Sep 1, 2016, at 8:36 AM, Frank Barton <bartonf () HUSSON EDU
<bartonf () husson edu>> wrote:

Valdis, We don't inform them of the initial password's value. When they go
in for a self-service password reset they use certain pieces of information
that had previously been communicated with us to confirm identity. This
then allows them to manually reset their password.

It's not a perfect solution, given that some of the information can be
found on social media, we are looking at out-of-band one-time-passwords for
verification (SMS, voice call to known number, email to personal account,
etc.) but there are concerns about those also (see recent NIST draft
suggestions) which makes this whole conversation more... interesting...

Frank

On Wed, Aug 31, 2016 at 4:58 PM, Valdis Kletnieks <Valdis.Kletnieks () vt edu
wrote:

On Wed, 31 Aug 2016 08:14:03 -0400, Frank Barton said:

We create random passwords that are not shared with anybody, Users then
use
a self-service reset to set their own password

What method do people use to notify users of a random initial password's
value?




--
Frank Barton
ACMT
IT Systems Administrator
Husson University





-- 
Frank Barton
ACMT
IT Systems Administrator
Husson University

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