Educause Security Discussion mailing list archives

Re: AOL email concerns for nodak.edu (fwd)


From: Valdis Kletnieks <Valdis.Kletnieks () VT EDU>
Date: Thu, 28 Apr 2005 11:27:56 -0400

On Thu, 28 Apr 2005 07:35:11 PDT, Joe St Sauver said:

If you sign up for AOL SCOMP (spam complaint feedback system), you can see
what's triggering the imminent listing notice. It may be spam zombies, it
may be people who've been avolitionally added to mailing lists, it may be
spam from off site that has been forwarded (along with everythng else) as
a result of traditional .forward-style forwarding service, or (most likely)
a combination of the above.

It's also quite often the result of a user hitting "report as spam" rather
than "delete" (I'm told they're adjacent buttons.. Bad UI design).

And there's more than a few people out there who intentionally subscribe to
lists, and start hitting the Spam button when they either can't figure out
or can't be bothered to unsubscribe....

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