Bugtraq mailing list archives
Re: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener
From: Martin Macok <martin.macok () underground cz>
Date: Thu, 12 Jul 2001 10:19:23 +0200
On Fri, Jul 06, 2001 at 07:24:04PM -0300, Jair Pedro wrote:
After reading the article, I went to oracle to download the patch and was very surprised that in order do download the patch I would have to Pay!!! To access the restrict area where I could get the patches I would have to had a contract with them, which costs about 22% of the licence I already have.
Tomas Pecina (tomas () pecina cz) asked Oracle company (Oracle Czech, s.r.o) about this (wondering if they're violating customer's rights). They gave as official respond in CZECH LANGUAGE (you can find it at "http://underground.cz/661" in Czech language only) which states: (excuse my bad english translation) ========= [snipped things like "we're best, secure ... blabla ... technical support is great ... 90% of our customers have techsupp ..." ] "Customers who owns valid commercial licences in guarantee period will be provided bugfixes for free at no costs automatically. Other customers who owns valid commercial licences with guarantee period passed away will be provided bugfixes FOR FREE AT NO COSTS too IF THEY ASK FOR IT THE OFFICIAL WAY. Oracle company strongly respects security and contentment of their customers" [snip] ========= So this sounds like customers do NOT have to pay. But it's not anything good for their customers to HAVE TO ASK for updates and wait for it instead of just simply download it from the web. All customers should be provided all bugfixes as fast and as easy as possible, no debate. Having to ask and wait for it is just a pain and provides no security and no contentment for customers. Have a nice day -- Martin Mačok underground.cz openbsd.cz
Current thread:
- RE: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener Aaron C. Newman (Jul 02)
- <Possible follow-ups>
- RE: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener Aaron C. Newman (Jul 02)
- Re: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener Jair Pedro (Jul 07)
- Re: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener Martin Macok (Jul 12)
- Re: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener Jair Pedro (Jul 15)
- Re: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener ian stanley (Jul 15)
- RE: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener Aaron C. Newman (Jul 16)
- Re: [COVERT-2001-04] Vulnerability in Oracle 8i TNS Listener Jair Pedro (Jul 07)