Politech mailing list archives
FC: Time to boycott Godiva for spamming customers? By D. Touretzky
From: Declan McCullagh <declan () well com>
Date: Thu, 4 Apr 2002 20:27:09 -0500
----- Forwarded message from owner-politech () politechbot com ----- From: Dave_Touretzky () cs cmu edu To: politech () politechbot com Cc: letters () godiva com, Godiva_Customerservice () godivachoc com Subject: Godiva's contempt for customer privacy Date: Thu, 04 Apr 2002 18:49:57 -0500 Declan, Yahoo is not the only group selling out their customers. I recently sent some chocolate via Godiva.com, and a week later found myself on Godiva's spam list, despite the fact that I had never agreed to receive any advertising from them. But that's not the worst of it: I went back and read their privacy policy at http://www.godiva.com/customer/privacy.asp The policy says that not only will Godiva spam me whether I asked for it or not, but they will also supply my address to other parties who would like to spam me. And if I don't like this, I have to call their 800 number and ask them to stop. What's most galling is that the privacy policy claims to be in compliance with "guidelines from the Council of Better Business Bureaus". Apparently those guidelines don't require companies to protect privacy in any way, as long as they disclose (in the fine print of their online Privacy Policy) exactly how they intend to screw their customers. Well I've had enough of this. I urge everyone to boycott Godiva until the company learns to show some respect for its customers. -- Dave Touretzky ----- End forwarded message ----- ------------------------------------------------------------------------- POLITECH -- Declan McCullagh's politics and technology mailing list You may redistribute this message freely if you include this notice. Declan McCullagh's photographs are at http://www.mccullagh.org/ To subscribe to Politech: http://www.politechbot.com/info/subscribe.html This message is archived at http://www.politechbot.com/ ------------------------------------------------------------------------- Politech dinner in SF on 4/16: http://www.politechbot.com/events/cfp2002/ -------------------------------------------------------------------------
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- FC: Time to boycott Godiva for spamming customers? By D. Touretzky Declan McCullagh (Apr 04)