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Bad Agent on encrypted disk


From: Grymoire <pauldotcom () grymoire com>
Date: Tue, 5 Oct 2010 17:13:41 -0400


We have a problem. We use a full disk encryption product that is
installed in the BIOS. The systems are Windows XP. The product is
SafeBoot 4.2.

Our IT department deployed a new agent on all laptops too aggressively,
This is what happens
                The system boots up
                The user gives the BIOS username and password
                The Login console shows
                2 seconds passes
                A Blue Screen appears.

I'm trying to think of a way to intercept the login process,
and delete the bad file/program, so we can fis the systems.

Some systems use SafeBook 4.3, and we have a solution for that.
But SafeBoot 4.2 doesn't even have a "Safe Mode" to boot up.

Any ideas? Our IT department has not come up with a solution, and we
have a lot of unhappy users with unrecoverable disks.
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