Re: Reporting Comcast outside plant issues?

[Justin Streiner <streinerj () gmail com>]

Thank you to everyone who responded off-list.  I was able to get a repair
ticket opened with Comcast and they will be dispatching a crew to take a
look.

Thank you
jms

On Sun, Jun 26, 2022 at 10:27 PM Justin Streiner <streinerj () gmail com>
wrote:

> Does anyone here have a contact at Comcast for reporting outside plant
> issues that are not (at the moment) service-affecting? I am not a Comcast
> customer, and they make it nearly impossible for non-customers to reach
> them unless you're signing up for service.
>
> There is a long coax span (2-300 feetthat has come off of a pair of
> utility poles and is laying on the ground near my house. I moved it off of
> the road to keep it from getting run over, but reaching anyone at Comcast
> to get the cable re-attached to the poles has been difficult.
>
> Any insight anyone (off-list is fine) could offer would be appreciated.
>
> Thank you
> jms