Re: Reporting Comcast outside plant issues?

[Josh Luthman <josh () imaginenetworksllc com>]

You have to find the local "Damage Prevention" guy.  You might call the
county engineer office and see what they have for permits (for Comcast) in
the area and call that guy.

You might also find out the owner of the poles, often the power company but
maybe the phone company.

On Sun, Jun 26, 2022 at 10:27 PM Justin Streiner <streinerj () gmail com>
wrote:

> Does anyone here have a contact at Comcast for reporting outside plant
> issues that are not (at the moment) service-affecting? I am not a Comcast
> customer, and they make it nearly impossible for non-customers to reach
> them unless you're signing up for service.
>
> There is a long coax span (2-300 feetthat has come off of a pair of
> utility poles and is laying on the ground near my house. I moved it off of
> the road to keep it from getting run over, but reaching anyone at Comcast
> to get the cable re-attached to the poles has been difficult.
>
> Any insight anyone (off-list is fine) could offer would be appreciated.
>
> Thank you
> jms