Re: ARIN

["J. Hellenthal via NANOG" <nanog () nanog org>]

Well said my friend. Support often not gets the respect they deserve, when it comes to ARINthiugh a big shout out! 
Always outstanding.

-- 
 J. Hellenthal

The fact that there's a highway to Hell but only a stairway to Heaven says a lot about anticipated traffic volume.

> On Jun 12, 2020, at 18:11, John Sweeting <jsweeting () arin net> wrote:
>
>  Thank you for taking time out to recognize the great team in RSD Mehmet! The fact is they go above and beyond each 
> and every day and it’s great to see that pointed out. Lisa and her team are amazing. Thank you again. 
>
> Sent from my iPhone
>
> > > On Jun 12, 2020, at 6:45 PM, Mehmet Akcin <mehmet () akcin net> wrote:
> > 
> > hey there,
> >
> > I just wanted to share my experience dealing with ARIN support this week. I think it's not very common to see people 
> > taking the time to write something like this but I personally think we should do more often. 
> >
> > It has been long time since I had to deal with RIRs and this week I had to do several things in ARIN. The support 
> > has team was very quick responding, very useful with their recommendations to my questions, and had a great attitude 
> > towards solving problems. I can certainly say they went above and beyond when I opened a ticket with wrong request 
> > type and they asked me if they can close it and open a new one for me? I mean.. this is called going Above and 
> > Beyond!  
> >
> > thank you all ARIN support desk and especially Lisa Liedel for this great experience. and @John Curran please accept 
> > this sincere thanks on your team's behalf! 
> >
> > Mehmet

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