Re: ARIN

[John Curran <jcurran () arin net>]

Mehmet -

I shall pass along your praise to the team that does all the real work - and I very glad we could help out!

/John

John Curran
President and CEO
American Registry for Internet Numbers

On Jun 12, 2020, at 6:56 PM, Mehmet Akcin <mehmet () akcin net> wrote:


hey there,

I just wanted to share my experience dealing with ARIN support this week. I think it's not very common to see people 
taking the time to write something like this but I personally think we should do more often.

It has been long time since I had to deal with RIRs and this week I had to do several things in ARIN. The support has 
team was very quick responding, very useful with their recommendations to my questions, and had a great attitude 
towards solving problems. I can certainly say they went above and beyond when I opened a ticket with wrong request type 
and they asked me if they can close it and open a new one for me? I mean.. this is called going Above and Beyond!

thank you all ARIN support desk and especially Lisa Liedel for this great experience. and @John Curran<mailto:jcurran 
() arin net> please accept this sincere thanks on your team's behalf!

Mehmet