ARIN

[Mehmet Akcin <mehmet () akcin net>]

hey there,

I just wanted to share my experience dealing with ARIN support this week. I
think it's not very common to see people taking the time to write something
like this but I personally think we should do more often.

It has been long time since I had to deal with RIRs and this week I had to
do several things in ARIN. The support has team was very quick responding,
very useful with their recommendations to my questions, and had a great
attitude towards solving problems. I can certainly say they went above and
beyond when I opened a ticket with wrong request type and they asked me if
they can close it and open a new one for me? I mean.. this is called going
Above and Beyond!

thank you all ARIN support desk and especially Lisa Liedel for this great
experience. and @John Curran <jcurran () arin net> please accept this sincere
thanks on your team's behalf!

Mehmet