Re: Whats going on at Cogent

[Ben Cannon <ben () 6by7 net>]

But their support daily. They blamed the DC, our suite, the MMR, all in that order. Don’t let them, it was Mia-parched 
at their core router...

-Ben

> On Oct 16, 2018, at 4:51 PM, Matt Perkins <matt () spectrum com au> wrote:
>
> Oh that's disturbing . We just signed up a few months ago for a circuit at an MMR and are still waiting for delivery.
>
> Matt.
>
>
> > On 17/10/18 10:23 am, Ben Cannon wrote:
> > Oh how funny I’m working on a billing issue with them for a circuit they turned up but didn’t connect to the MMR for 
> > 2 months...
> >
> >
> > -Ben
> >
> > > On Oct 16, 2018, at 3:20 PM, Matt Erculiani <merculiani () gmail com> wrote:
> > >
> > > Speaking of Cogent service (and I know you guys are watching), I'd love
> > > to get someone's help off-list turning up a p2p that has been moved to
> > > billing despite being told loud and clear it doesn't work. I
> > > half-expected it to not work when I found out there was a type 2
> > > provider involved, but I definitely did not expect to be billed for
> > > it...
> > >
> > > -Matt
> > > > On Tue, Oct 16, 2018 at 12:09 PM Mike Hammett <nanog () ics-il net> wrote:
> > > >
> > > > Agreed. A couple IXes, Cogent, HE, and a couple others. Add more IXes and others as needed. Eyeballs should be 
> > > > fine with the above.
> > > >
> > > >
> > > >
> > > > -----
> > > > Mike Hammett
> > > > Intelligent Computing Solutions
> > > > http://www.ics-il.com
> > > >
> > > > Midwest-IX
> > > > http://www.midwest-ix.com
> > > >
> > > > ________________________________
> > > > From: "Daniel Corbe" <dcorbe () hammerfiber com>
> > > > To: "DaKnOb" <daknob.mac () gmail com>
> > > > Cc: "NANOG" <nanog () nanog org>
> > > > Sent: Tuesday, October 16, 2018 10:44:10 AM
> > > > Subject: Re: Whats going on at Cogent
> > > >
> > > > at 11:34 AM, DaKnOb <daknob.mac () gmail com> wrote:
> > > >
> > > > > I guess people really don’t like Cogent judging by the fact that one
> > > > > unrelated email caused all this to happen again.. :-)
> > > > Cogent have more pain points on average but they’re still the best option
> > > > for getting to other Cogent customers.  It’s not really hard to design
> > > > around their shortcomings.   I’d rather have 30 small links and be
> > > > well-connected than two large ones and be SOL because someone refuses to
> > > > peer.
> > > >
> > > > I can’t speak to their MPLS service, because cogent’s the last company I’d
> > > > ever trust with my backbone.
>
> -- 
> /* Matt Perkins
>        Direct 1300 137 379        Spectrum Networks Ptd. Ltd.
>        Office 1300 133 299        matt () spectrum com au
>                                   Level 6, 350 George Street Sydney 2000
>        Spectrum Networks is a member of the Communications Alliance & TIO
> */