Re: Whats going on at Cogent

[Mike Hammett <nanog () ics-il net>]

That's *ALWAYS* been my experience with Cogent. 

*cue e-mail from Cogent rep* 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

Midwest-IX 
http://www.midwest-ix.com 

----- Original Message -----

From: "Ryan Gelobter" <ryan.g () atwgpc net> 
To: "NANOG" <nanog () nanog org> 
Sent: Tuesday, October 16, 2018 5:02:59 AM 
Subject: Whats going on at Cogent 



Anyone else seen terrible support and high turnover of sales/account people at Cogent the last few months? Is there 
something going on over there internally? I'm sure some people will say Cogent has always been crap but in the past 
their account reps and support were pretty good. It seems to have gone downhill the last 12 months really bad. 


Regards, 
Ryan