Re: Hulu / ESPN: Commercial IP Address

[Tyler Harden <tyler () exospec us>]

This happens a lot with people who share their Hulu with friends. Your IP can get tagged as commercial for abuse of 
their service, especially if using their TV service. 

> On Oct 13, 2018, at 14:39, Daniel Corbe <dcorbe () hammerfiber com> wrote:
>
> I had a customer with a similar issue.   I statically assigned them a different IP and it didn’t resolve it.   The 
> problem turned out to be tied to their Hulu account.
>
> The customer is going to need to keep pressing the issue with Hulu’s technical support group.   Make sure they’re not 
> using a VPN to connect to the Internet and have them keep calling Hulu back until they get someone clueful on the 
> phone.
>
> In my customer’s case, they eventually had to “re-home” them to resolve it.  I have no idea what that entails.
>
> -Daniel
>
> at 12:35 PM, Jason Canady <jason () unlimitednet us> wrote:
>
> > Hello,
> >
> > I have a customer that is using Hulu Live to stream ESPN, however it isn't showing up in their Channel list.  They 
> > reached out to Hulu and it's because their IP address is 'commercial'.  We have many customers using Hulu without 
> > problems, but it seems specific to ESPN.  Anyone else have this issue?  Do you reach out to ESPN or Hulu?
> >
> > If anyone has any information, please share it.  Appreciate your help in advance!
> >
> > Best Regards,
> >
> > Jason Canady
> > Unlimited Net, LLC
> > Responsive, Reliable, Secure