nanog mailing list archives

Re: Proving Gig Speed


From: "Morgan A. Miskell" <morgan.miskell () caro net>
Date: Mon, 16 Jul 2018 14:32:56 -0400

I use my Lenovo Thinkpad with or any "decent" client machine and run iperf to prove the connectivity. Of course, client switch quality or firewall can be an issue.

On 07/16/2018 01:58 PM, Chris Gross wrote:
I'm curious what people here have found as a good standard for providing solid speedtest results to customers. All our techs have Dell 
laptops of various models, but we always hit 100% CPU when doing a Ookla speedtest for a server we have on site. So then if you have a customer 
paying for 600M or 1000M symmetric, they get mad and demand you prove it's full speed. At that point we have to roll out different people 
with JDSU's to test and prove it's functional where a Ookla result would substitute fine if we didn't have crummy laptops 
possibly. Even though from what I can see on some google results, we exceed the standards several providers call for.

Most of these complaints come from the typical "power" internet user of course that never actually uses more than 50M 
sustained paying for a residential connection, so running a circuit test on each turn up is uncalled for.

Anyone have any suggestions of the requirements (CPU/RAM/etc) for a laptop that can actually do symmetric gig, a rugged 
small inexpensive device we can roll with instead to prove, or any other weird solution involving ritual sacrifice that 
isn't too offensive to the eyes?


--
Morgan A. Miskell
CaroNet Data Centers
704-643-8330 x206
----------------------------------------------------------------------------
The information contained in this e-mail is confidential and is intended
only for the named recipient(s). If you are not the intended recipient
you must not copy, distribute, or take any action or reliance on it. If
you have received this e-mail in error, please notify the sender. Any
unauthorized disclosure of the information contained in this e-mail is
strictly prohibited.
----------------------------------------------------------------------------


Current thread: