nanog mailing list archives

Re: CenturyLink...is being investigated by the FCC


From: Stephen Satchell <list () satchell net>
Date: Sat, 29 Dec 2018 06:54:32 -0800

The telephone companies (I'm looking at YOU Verizon!) are bringing this
situation onto the community.  I can see the FCC NPRM now:

"What percentage of E911 terminations is being serviced over VoIP with
carrier-based network switching, or third-party network switching,
interfaced to the PSTN?

"How many emergency service areas terminate E911 VoIP into an
on-premises device like a Cisco voice router with outward-facing T1/E1
cards, or even outward-facing DS0 ports?"

This is just the flip side of the problem with VoIP on the consumer
side, not being able to easily associated a location with a 911 call
without significant help from the calling device.  Think cell phones on
the one hand, and the ubiquitous Cisco VoIP desk set on the other.

(Personal note: I have two copper-based DS0 lines here at my home
office.  And I'll keep them until Nevada Bell pries them out of my cold,
dead hands.  Now, those lines do terminate at a neighborhood SONET ring
fiber terminal with a battery, but it's not my worry.  Fax works fine --
which you can't say for VoIP connections.)

On 12/28/18 2:21 PM, Patrick Boyle via NANOG wrote:
Ouch. Feel bad for the guys on the ground at C-link. Not a fun 24 hours.


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On Friday, December 28, 2018 3:17 PM, Anne P. Mitchell, Esq. <amitchell () isipp com> wrote:

And the other latest news is that the FCC is investigating the CenturyLink outage:

https://www.theinternetpatrol.com/fcc-investigating-centurylink-outage-says-unacceptable/

On Dec 28, 2018, at 3:11 PM, Patrick Boyle via NANOG nanog () nanog org wrote:
Yes, there were 911 services affected. The latest word from C-link as of 1:46PM mountain is that all 911 services 
are restored where they are the provider. I'm not 100% sure if that's system-wide, or just my area in the 
northwest, however.
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On Friday, December 28, 2018 1:03 AM, Stephane Bortzmeyer bortzmeyer () nic fr wrote:

On Fri, Dec 28, 2018 at 07:07:42AM +0000,
Erik Sundberg ESundberg () nitelusa com wrote
a message of 131 lines which said:

CenturyLink will be conducting an extensive post-incident
investigation and root cause analysis to provide follow-up
information to our customers

Is this problem also responsible for the 911 outage? If so, the
post-mortem analysis is not useful only for CenturyLink customers but
for everyone on the west coast.




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