Re: GTT Regulatory Recovery Surcharge

[Martin List-Petersen <martin () airwire ie>]

On 03/12/2018 14:01, Tom Beecher wrote:
> "Cancelled all GTT connections and replaced them
> with a carrier, that doesn't try to screw their customer base."
>
> Who is this magical unicorn? :)

Replaced that circuit with NTT. So far, very pleased with that.

Kind regards,
Martin List-Petersen
Airwire Ltd.


> On Mon, Dec 3, 2018 at 8:51 AM Martin List-Petersen <martin () airwire ie>
> wrote:
>
> > On 02/12/2018 22:06, Brandon Wade via NANOG wrote:
> > > We've been a GTT customer for several years and on our latest bill we
> > > now have a "Regulatory Recovery Surcharge" of almost 10% tacked on. We
> > > only purchase IP Transit services from them, nothing else, and have
> > > never had any fees tacked on top of our contracted agreed upon amount.
> > > Has anyone else ran into this? If this is a legit "surcharge" any idea
> > > of why we were never charged for that before? I figured I'd reach out to
> > > the community on this prior to jumping to further conclusions.
> > >
> > > -Brandon
> >
> > Hi,
> >
> > I'm not sure, if thats a stateside thing, but GTT started increasing the
> > prices on customers that were out of contract to try and get them back
> > into a long term contract.
> >
> > For us that was the last straw, where we simply told them to take their
> > IP transit and keep it. Cancelled all GTT connections and replaced them
> > with a carrier, that doesn't try to screw their customer base.
> >
> > Kind regards,
> > Martin List-Petersen
> > --
> > Airwire Ltd. - Ag Nascadh Pobail an Iarthair
> > http://www.airwire.ie
> > Phone: 091-395 000
> > Registered Office: Moy, Kinvara, Co. Galway, 091-395 000 - Registered in
> > Ireland No. 508961


--
Airwire Ltd. - Ag Nascadh Pobail an Iarthair
http://www.airwire.ie
Phone: 091-395 000
Registered Office: Moy, Kinvara, Co. Galway, 091-395 000 - Registered in 
Ireland No. 508961