Re: GTT Regulatory Recovery Surcharge

[Clayton Zekelman <clayton () mnsi net>]

GTT is rapidly losing any good will they've had with us over the past number of years.

We just got hit with that regulatory recovery fee too, and they totally screwed up the transfer of billing operations 
when they bought our colo provider, Accelerated Connections (which used to be an awesome company) in Toronto.


Sent from my iPhone

> On Dec 2, 2018, at 5:11 PM, Matt Harris <matt () netfire net> wrote:
>
> > On Sun, Dec 2, 2018 at 4:06 PM Brandon Wade via NANOG <nanog () nanog org> wrote:
> > We've been a GTT customer for several years and on our latest bill we now have a "Regulatory Recovery Surcharge" of 
> > almost 10% tacked on. We only purchase IP Transit services from them, nothing else, and have never had any fees 
> > tacked on top of our contracted agreed upon amount. Has anyone else ran into this? If this is a legit "surcharge" 
> > any idea of why we were never charged for that before? I figured I'd reach out to the community on this prior to 
> > jumping to further conclusions. 
> >
> > -Brandon
>
>
> Yupp, on my GTT IP transit bill as well.  
>
> This is how telecomm companies pad out their margins these days.  You don't even want to know the % of my bill that 
> is just "fees" I'm paying Level3 on a wave circuit.  At this point I won't sign for service without knowing exactly 
> what I'll be paying in terms of fees and surcharges and such - there's some stuff you can't avoid on some types of 
> circuits, but for the most part, it's all just padding out their margins.  
>
> Take care,
> Matt