nanog mailing list archives
Re: PlayStationNetwork blocking of CGNAT public addresses
From: Baldur Norddahl <baldur.norddahl () gmail com>
Date: Thu, 22 Sep 2016 14:10:07 +0200
On 22 September 2016 at 10:42, Alexander Maassen <outsider () scarynet org> wrote:
So you ignore/don't deal with the abuse coz it's shipped in a format you refuse to handle? And you don't even bother telling the reporter you would like it in a per ip format? Or make attempts to make it work the way they report it (split out the ip's and modify the to be forwarded mail to only contain the ip's belonging to that customer)????
You will have to remember that these are automated mails from the reporter. If I write them back it goes into their bit bucket, because they do not really care enough to bother replying. I am betting they are sending out thousands mails each day and they can not handle manually replying to all of that. In the same way we receive a large amount of automated mail so we have to be able to handle it automatically. Send me something sane and I will make a script that forwards it. Send me something unusable and I wont - but I will not do manual handling of your automated mail. All I am trying to do here is tell people that send abuse mails not to combine multiple abuse complaints in one mail, because that makes it harder for everybody and makes it more likely that your mail will be dropped as too much work. Double so if your abuse mails is from an automated system, because I will try to match your automated system with my own. However it is much harder to make a system that can edit your complaint and duplicate it to several recipients, than it is to run a simple filter that just forwards the mail as is. As to PSN they will usually send multiple mails if the abuse is ongoing. At some point they will send a mail with just one IP and that one gets forwarded. So we are dropping some of the mails, but the users eventually get notified anyway. It is not ideal but it works. Regards, Baldur
Current thread:
- Re: PlayStationNetwork blocking of CGNAT public addresses, (continued)
- Re: PlayStationNetwork blocking of CGNAT public addresses Mark Andrews (Sep 20)
- Re: PlayStationNetwork blocking of CGNAT public addresses Valdis . Kletnieks (Sep 20)
- Re: PlayStationNetwork blocking of CGNAT public addresses Tom Beecher (Sep 21)
- Re: PlayStationNetwork blocking of CGNAT public addresses Baldur Norddahl (Sep 21)
- Re: PlayStationNetwork blocking of CGNAT public addresses Roland Dobbins (Sep 21)
- Re: PlayStationNetwork blocking of CGNAT public addresses Mark Andrews (Sep 20)
- Re: PlayStationNetwork blocking of CGNAT public addresses Alexander Maassen (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Mike Hammett (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Ca By (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Alexander Maassen (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Baldur Norddahl (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Brian Rak (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Suresh Ramasubramanian (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Brian Rak (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Tom Beecher (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Suresh Ramasubramanian (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Baldur Norddahl (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Valdis . Kletnieks (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Hugo Slabbert (Sep 22)
- Re: PlayStationNetwork blocking of CGNAT public addresses Rich Kulawiec (Sep 23)