Re: PlayStationNetwork blocking of CGNAT public addresses

[Tom Beecher <beecher () beecher cc>]

The format of the abuse complaint doesn't mean anything if it still doesn't
contain any relevant data to say what the abuse IS. (Or, even if it IS
abuse at all.)




On Thu, Sep 22, 2016 at 9:37 AM, Brian Rak <brak () gameservers com> wrote:

> Single IP per email: automated, zero time at all.
>
> Multiple IPs per email: manual process, minutes per IP.
>
>
> On 9/22/2016 9:34 AM, Suresh Ramasubramanian wrote:
>
> > Considering that there are likely to be many such emails - just how much
> > time is it going to take your abuse desk staffer to just parse out those
> > IPs from whatever log that they send you?
> >
> > And how much time would processing say 50 individual emails take compared
> > to 50 IPs in a single email?
> >
> > --srs
> >
> > On 22-Sep-2016, at 6:58 PM, Brian Rak <brak () gameservers com <mailto:
> > brak () gameservers com>> wrote:
> >
> > We've also started ignoring their abuse emails, for the same reason.
> > > Their abuse emails at one point contained the line:
> > >
> > > > P.S. If you would prefer an individual email for each IP address on
> > > this list, please let us know.
> > >
> > > But, they didn't respond after we contacted them requesting it (and that
> > > line has since been removed).