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Re: Is it normal for your provider to withhold BGP peering info until the night of the cut?


From: Kraig Beahn <kraig () enguity com>
Date: Thu, 21 Jan 2016 16:33:30 -0500

"This carrier said that they don't provide this until the night of the
cut." / "Is this a common SOP nowadays?" - Not in our experience.

On Thu, Jan 21, 2016 at 4:26 PM, c b <bz_siege_01 () hotmail com> wrote:

We have 4 full-peering providers between two data centers. Our accounting
people did some shopping and found that there was a competitor who came in
substantially lower this year and leadership decided to swap our most
expensive circuit to the new carrier.
(I don't know what etiquette is, so I won't name the carrier... but it's a
well-known name)
Anyways, we were preparing for the circuit cutover and asked for the BGP
peering info up front like we normally do. This carrier said that they
don't provide this until the night of the cut. Now, we've done this 5 or 6
times over the years with all of our other carriers and this is the first
one to ever do this. We even escalated to our account manager and they
still won't provide it.
I know it's not a huge deal, but life is so much easier when you can
prestage your cut and rollback commands. In fact, our internal Change
Management process mandates peer review all proposed config changes and now
we have to explain why some lines say TBD!
Is this a common SOP nowadays? Anyone care to explain why they wouldn't
just provide it ahead of time?
Thanks in advance.
CWB


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