Re: Is it normal for your provider to withhold BGP peering info until the night of the cut?

["Bob Evans" <bob () FiberInternetCenter com>]

I agree with Sean. Poor planning always leads to poor service.
It sure makes for a fast clumsy cut over.  But, you now know that you the
customer are not a priority or better planning steps would have been taken
for your consideration in advance.

Thank You
Bob Evans
CTO




> On Thu, 21 Jan 2016, c b wrote:
> > Is this a common SOP nowadays? Anyone care to explain why they wouldn't
> > just provide it ahead of time?
>
> Carrier saves costs by not having a clue, and has no idea which router
> will have an open port until they try to plug you in.
>
> Hope its not a long contract, because customer service never gets better
> ... only worse.