nanog mailing list archives

Re: Is it normal for your provider to withhold BGP peering info until the night of the cut?


From: Sean <spedersen.lists () gmail com>
Date: Thu, 21 Jan 2016 14:55:01 -0700

I’d be concerned. IMHO, it’s not normal to withhold such information. Doing so suggests that they are disorganized at 
best.

When we sign a BGP customer, we collect their ASN and the networks they want to advertise up front. With that 
information, we complete a network setup document that is forwarded to the customer. The document contains all of the 
information they provided, the transit network(s) we’ve assigned, and port info. This is done weeks/months before 
turn-up.


On 1/21/16, 2:26 PM, "NANOG on behalf of c b" <nanog-bounces () nanog org on behalf of bz_siege_01 () hotmail com> 
wrote:

We have 4 full-peering providers between two data centers. Our accounting people did some shopping and found that 
there was a competitor who came in substantially lower this year and leadership decided to swap our most expensive 
circuit to the new carrier. 
(I don't know what etiquette is, so I won't name the carrier... but it's a well-known name)
Anyways, we were preparing for the circuit cutover and asked for the BGP peering info up front like we normally do. 
This carrier said that they don't provide this until the night of the cut. Now, we've done this 5 or 6 times over the 
years with all of our other carriers and this is the first one to ever do this. We even escalated to our account 
manager and they still won't provide it.
I know it's not a huge deal, but life is so much easier when you can prestage your cut and rollback commands. In fact, 
our internal Change Management process mandates peer review all proposed config changes and now we have to explain why 
some lines say TBD!
Is this a common SOP nowadays? Anyone care to explain why they wouldn't just provide it ahead of time?
Thanks in advance.
CWB


Current thread: