Re: Comcast Support (from NANOG Digest, Vol 84, Issue 23)

["Livingood, Jason" <Jason_Livingood () cable comcast com>]

FWIW, if you phone support you generally end up with a tier-1 person. In cases where people have more technical 
background, you may want to try things that land in more senior levels of Care (or even get checked by engineering 
directly) such as:

- Customer support forums: http://forums.comcast.com/comcastsupport/
- Twitter: @ComcastCares https://twitter.com/comcastcares
- Broadband Reports forum: http://www.dslreports.com/forum/comcast
- Reddit: http://www.reddit.com/r/comcast

- Jason

On 2/23/15, 1:25 AM, "Peter Loron" <peterl () standingwave org<mailto:peterl () standingwave org>> wrote:

Apologies for a bit off topic, but I’m trying to get an issue resolved and am having trouble reaching anybody who seems 
clue positive