nanog mailing list archives
Re: Broadband Router Comparisons
From: Baldur Norddahl <baldur.norddahl () gmail com>
Date: Thu, 24 Dec 2015 16:05:21 +0100
I have reasonable success with simply lending the customer a router. In most cases they will then buy it afterwards, because it turns out that their old router was indeed bad. But you can not win them all. Sometimes it is the other equipment that is bad, or the customer is clueless. They might even be lying because everyone knows you have to pretend it is worse than it actually is to get the doctor to take you seriously. Also who here can honestly say you never pretended to power cycle your Windows 95 when asked by the support bot on the phone, while actually running Linux, because that is the only way to get passed on to second tier support? Just last week I had a customer complaining his router was bad. I went out there and found it in the basement, on the floor, under a bed with a ton of crap on top. He said it was so much worse than his old internet, where he had the router in the center of the house in his living room. Not too surprisingly? He claimed the routers were located the same place until I turned up at his house and asked to see it... I do not think you will have much success at pointing to a list of supposedly bad routers. The world is just too complex. A bad experience can be due to anything really. Most likely they are on 2,4 GHz and the spectrum is crowded. Combine with an old computer (or even brand new!) that has crap 2,4 GHz wifi - nothing a router can do about that. I demonstrate that it can work with my own computer and then advise the customer on what to buy. Regards, Baldur
Current thread:
- Broadband Router Comparisons Lorell Hathcock (Dec 23)
- Re: Broadband Router Comparisons Josh Luthman (Dec 23)
- Re: Broadband Router Comparisons Lorell Hathcock (Dec 23)
- Re: Broadband Router Comparisons Daniel C. Eckert (Dec 23)
- Re: Broadband Router Comparisons Rob Seastrom (Dec 24)
- Re: Broadband Router Comparisons Baldur Norddahl (Dec 24)
- Re: Broadband Router Comparisons Justin Wilson (Dec 24)
- RE: Broadband Router Comparisons Frank Bulk (Dec 24)
- Re: Broadband Router Comparisons Jason Baugher (Dec 24)
- de-peering for security sake Colin Johnston (Dec 24)
- Re: de-peering for security sake Valdis . Kletnieks (Dec 24)
- Re: de-peering for security sake Colin Johnston (Dec 25)
- Re: de-peering for security sake Daniel Corbe (Dec 24)
- Re: de-peering for security sake Stephen Satchell (Dec 24)
- Re: de-peering for security sake Baldur Norddahl (Dec 24)
- Re: de-peering for security sake Lee (Dec 25)
- Re: Broadband Router Comparisons Lorell Hathcock (Dec 23)
- Re: Broadband Router Comparisons Josh Luthman (Dec 23)