nanog mailing list archives

Re: Broadband Router Comparisons


From: Joly MacFie <joly () punkcast com>
Date: Thu, 24 Dec 2015 00:08:00 -0500

​Paywalled, but
http://www.consumerreports.org/cro/wireless-routers/buying-guide.htm

​

On Wed, Dec 23, 2015 at 9:49 PM, Lorell Hathcock <lorell () hathcock org>
wrote:

All:

Not all consumer grade customer premises equipment is created equally.
But end customers sure think it is.  I have retirement aged customers
buying the crappiest routers and then blaming my cable network for all
their connection woes.  The real problem is that there were plenty of
problems on the cable network to deal with, so it was impossible to tell
between a problem that a customer was having with their CPE versus a real
problem in my network.

Much of that has been cleared up on my side now, but customers were used
to blaming us for everything so that they don't even consider that their
equipment could be to blame.

I want to be able to point out a third party list of all (most) broadband
routers that rates them by performance.  Or that rates them by crappiness
that I can send them to so they can look up their own router and determine
if other users have had problems with that router and what can be done to
fix it.

So far my search has been in vain.

Any thoughts?

Thanks in advance.

Lorell Hathcock

Sent from my iPad




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Joly MacFie  218 565 9365 Skype:punkcast
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