nanog mailing list archives
RE: Comcast contact
From: "Shaw, Matthew" <mshaw () fairpoint com>
Date: Tue, 6 Aug 2013 17:42:06 +0000
Make sure the remote phone is using a low bandwidth codec too. In a previous life changing a remote (home) user's phone from G.711 to G.729 made all the difference in the world to their call quality. Matthew Shaw – Sr. Network Administrator FairPoint Communications | mshaw () fairpoint com www.FairPoint.com -----Original Message----- From: Brandon Galbraith [mailto:brandon.galbraith () gmail com] Sent: Tuesday, August 06, 2013 12:11 PM To: Andy Ringsmuth Cc: NANOG list Subject: Re: Comcast contact Have you monitored your user's home Comcast connection with regards to packet loss or latency, preferably from network-near the SIP termination point? On Tue, Aug 6, 2013 at 10:56 AM, Andy Ringsmuth <andy () newslink com> wrote:
Any chance someone on this list is affiliated with Comcast who could contact me off-list? I have an employee in Virginia who works from home using, in part, a VOIP desk telephone tied into our office phone system back in Nebraska. She's had nothing but problems maintaining a stable connection and I'm at my wit's end to diagnose and fix whatever is causing her problems. I've got this exact setup with several employees around the country, but this one person is the only one who, 1 - has problems and 2 - has Comcast. Much appreciated! ---- Andy Ringsmuth andy () newslink com News Link – Manager Technology & Facilities 2201 Winthrop Rd., Lincoln, NE 68502-4158 (402) 475-6397 (402) 304-0083 cellular
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Current thread:
- Comcast contact Andy Ringsmuth (Aug 06)
- Re: Comcast contact Brandon Galbraith (Aug 06)
- RE: Comcast contact Shaw, Matthew (Aug 06)
- Re: Comcast contact Rob Seastrom (Aug 06)
- RE: Comcast contact Shaw, Matthew (Aug 07)
- RE: Comcast contact Shaw, Matthew (Aug 06)
- Re: Comcast contact Brandon Galbraith (Aug 06)
- Re: Comcast contact Faisal Imtiaz (Aug 06)
- Re: Comcast contact James M Keller (Aug 06)
- Re: Comcast contact Livingood, Jason (Aug 07)
- Re: Comcast contact Ray Wong (Aug 07)
- Re: Comcast contact Livingood, Jason (Aug 07)
- <Possible follow-ups>
- Re: Comcast contact Chad Reid (Aug 07)