nanog mailing list archives
Re: qwest outage no notice
From: virendra rode <virendra.rode () gmail com>
Date: Sat, 09 Jan 2010 20:17:40 -0800
-----BEGIN PGP SIGNED MESSAGE----- Hash: SHA1 Hi, Martin Hannigan wrote:
On Sat, Jan 9, 2010 at 9:37 AM, Paul Wall <pauldotwall () gmail com> wrote:On Thu, Jan 7, 2010 at 5:04 AM, Mike <mike-nanog () tiedyenetworks com> wrote:We just had a qwest outage of about 2 mins at 1:41am pst. When I calledtoreport it I was told it was a 200+ emergency software upgrade due to a security concern, and that we will get a notice later after the fact.That's not a maintenance, that's an outage. I hope everybody impacted on this list is claiming SLA. Drive Slow, much like the M40, Paul WallSLA for what? < 2m of outage time related to an emergency maintenance event? I don't think so. Most agreement language covers this kind of event.
- --------------------- I think it comes down to disclosure policy. I cannot imagine qwest was the only provider who was hit by this emergency patch upgrade. I don't think general public is really keen in knowing the exact details of the vulnerabilities as much as getting some sort of heads up about emergency maintenance window which IMHO should have been issued. Given that I'm a staunch believer in openness when it comes down to outages related to critical infrastructure :-) regards, /virendra
You'll be lucky if you can badger your account team into a free dinner and/or some free beer for it. -M<
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Current thread:
- RE: qwest outage no notice, (continued)
- RE: qwest outage no notice Jason Shearer (Jan 07)
- Re: qwest outage no notice Chris Adams (Jan 07)
- Re: qwest outage no notice Steven Saner (Jan 07)
- Re: qwest outage no notice Chris De Young (Jan 07)
- Re: qwest outage no notice Bret Clark (Jan 07)
- RE: qwest outage no notice Greg Olson (Jan 07)
- Re: qwest outage no notice Paul Wall (Jan 09)
- Re: qwest outage no notice Mike (Jan 09)
- Re: qwest outage no notice Bob Bradlee (Jan 09)
- Re: qwest outage no notice Martin Hannigan (Jan 09)
- Re: qwest outage no notice virendra rode (Jan 09)
- Re: qwest outage no notice Mike (Jan 09)
- Re: qwest outage no notice Scott Weeks (Jan 07)
- Re: qwest outage no notice Jack Bates (Jan 08)