nanog mailing list archives

Re: Consumer broadband please move (was:Re: comcast price check)


From: "Ryan A. Krenzischek" <ryan () bbnx net>
Date: Sat, 21 Feb 2009 14:02:14 -0500 (EST)


Mike,

Comcast sells these business services but expects to be held to no SLA. It was a clear warning before going to use them, that you could run into potential problems with their "Enterprise-Grade" ethernet service. It took 4 months for their techs to figure out it was something wired wrong on their equipment.

The bottom line is if you want your mission-critical services to work reliably 100% of the time, don't use Comcast.

Ryan

On Sat, 21 Feb 2009, mike wrote:

Guys, I mean no offense, but this discussion probabbly belongs on a home user oriented forum like broadbandreports.com or similar.

Thanks.




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