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Re: Looking for AT&T / Verizon / Sprint WWAN service impressions- on or off-list replies welcome


From: Charles Wyble <charles () thewybles com>
Date: Wed, 15 Apr 2009 16:56:46 -0700

What is it about the bloody telcos. You want to spend money, but yet you can't reach the right people to get your questions answered or schedule the service.

Gah.

I experienced this recently, trying to have some inside wiring work done at my house. They rolled a tech, but then he claimed he "wasn't prepared" to do the work. What exactly was he prepared to do, on an inside wiring call? It took multiple calls / disconnects to SBC to get to the right dept and have a tech deployed who was actually prepared to install the jack.

Do these places take courses on anti sustainability? It's amazing they are still in business.



Crooks, Sam wrote:
After much hassle and several false starts and disconnects in getting in
touch with the right department in Sprint, I spoke to a woman in
technical support in the group that supports 3G data cards.
She said:

- public IP addresses are used
- static IP available for $3/mo additional
- maximum 3G data plan is 5GB/mo of data transfer, retail reate, $60/mo
(which is typically cheaper than your typical ADSL/IDSL or ISDN service
cost)


Sam Crooks




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