nanog mailing list archives
Re: Best practices for abuse@ mailbox and network abuse complaint handling?
From: Douglas Otis <dotis () mail-abuse org>
Date: Sun, 13 May 2007 08:03:30 -0700
On May 12, 2007, at 8:57 PM, K K wrote:
On 5/11/07, william(at)elan.net <william () elan net> wrote:On Fri, 12 May 2007, John Levine wrote:>> The issue I see with most of the options (abuse.net, spamcop, etc) is>> Hey, leave abuse.net out of this, please. It's just a database of contact addresses.And it does a fine job at being a database of DOMAIN contact addresses, but what abuse.net doesn't do is provide any information on NETWORK contacts, it will only look up names, not IPs -- for those the victim need to be clueful enough to know what an ASN is and how to look up the ASN contact details...I was hoping that there would be someplace like abuse.net where we could register our IPs and ASN, so non-NANOGers could know to contact network-abuse@ when they think our network is attacking them?
Perhaps abuse.net could include links to: http://www.cymru.com/BGP/asnlookup.html http://www.completewhois.com/ http://www.routeviews.org/ etc.The desire seems to be network operations are to remain unaffected by spam sourced by the ASN. Some view spam as a user problem, and not a network management issue. A resent paper published on ASRG on how to operate a black-hole list excluded mention of ASNs. The nature of the Internet however requires more attention to the ASN.
Personally I generally report non-spam complaints to same abuse designated mailbox (it is abuse after all) but also CC data from abuse contacts from ASN whois.That's exactly the problem -- non-spam complaints end up going to the same abuse designated mailbox, but outside of NANOG nobody even knows what ASN stands for.
There is a reason for that. -Doug
Current thread:
- Best practices for abuse@ mailbox and network abuse complaint handling? K K (May 11)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Albert Meyer (May 11)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? K K (May 11)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Jeroen Massar (May 11)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? John Levine (May 11)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? william(at)elan.net (May 11)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? K K (May 12)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Douglas Otis (May 13)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? John Levine (May 13)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? K K (May 11)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Albert Meyer (May 11)
- RE: Best practices for abuse@ mailbox and network abuse complaint handling? Stasiniewicz, Adam (May 12)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Al Iverson (May 12)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Gerry Boudreaux (May 12)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Niels Bakker (May 12)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? John Levine (May 12)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Al Iverson (May 13)
- Re: Best practices for abuse@ mailbox and network abuse complaint handling? Suresh Ramasubramanian (May 13)