Re: FBI tells the public to call their ISP for help

[Fred Baker <fred () cisco com>]

On Jun 15, 2007, at 1:23 PM, Kevin Day wrote:

> I've never tried it, but I've heard that they've been surprisingly  
> helpful, even in cases where it was obviously not Microsoft's fault 
> (directly, anyway). I'm not 100% positive that their policy  
> explicitly allows OEM license holders to use that number, but from  
> those I've talked to that have used it - they don't ask for any  
> license information at all. After they've verified it fits their  
> definition of a security problem, you're handed over to a tech to  
> help you clean it up.

It is my understanding that they even support pirated software in  
this context; they figure it's better to fix the stuff and then  
figure out how to get the right stuff there than to wenge about its  
pedigree.