Re: Verizon wins MCI

["Christopher L. Morrow" <christopher.morrow () mci com>]

On Tue, 15 Feb 2005, Mark Radabaugh wrote:

> Christopher L. Morrow wrote:
>
> > On Tue, 15 Feb 2005, Mark Radabaugh wrote:
> >
> >
> > > Alex Rubenstein wrote:
> > >
> > >
> > > > > But does anyone really know how big WorldCon is/was? First thing
> > > > > Verizon will have to do is fire the entire billing department
> > > > > and replace them with people/systems that can generate correct
> > > > > bills and send them to the correct customers.
> > > > <dripping with sarcasm>
> > > > Thats right! I forgot that Verizon was capable of billing
> > > > correctly!
> > > > </dripping with sarcasm>
> > > So the real question is do we scream bloody murder about the current
> > > incorrect MCI billing before or after Verizon screws it up?  Let's see
> > > - MCI already fired all the customer service people....
> >
> > some of customer service is still here... we didn't all get sent overseas
> > yet.
> I think of you as "Security" rather than customer service - and your

I was mostly joking ;) I do know that the billing department(s) have had
their 'issues' (large and small) over the years ;(