nanog mailing list archives
Re: The DSL business model
From: Adam Rothschild <asr () latency net>
Date: Tue, 15 May 2001 16:36:02 -0400
On Mon, May 14, 2001 at 08:36:19PM -0700, Roeland Meyer wrote:
I disagree with this characterization. Quite a few of those businesses would gladly pay a few shekels more, for a decent SLA and some service.
And they can, today (assuming for a moment that SLA's are useful for accomplishing what you want, which is likely untrue).
I've tried, for over a year, to get redundant uplinks to an alternate provider (ISDN backup to xDSL). CIDR, prefix filtering, and cluelessness nail that effort every time. It doesn't seem to matter that I am more than willing to pay for it. It simply isn't available. But, it should be (I don't mean tinker-toy methods either).
You've been presented with countless options with varying degrees of effectiveness. If you choose not to implement them, that's your decision; just don't come whining to us the next time you suffer from irrecoverable business damage the next time your mission-critical DSL pipe goes down. There are forums for such off-topic discussion (inet-access and the isp-* lists come to mind), and NANOG is not one of them. If you're still lost, please refer to <http://www.nanog.org/endsystem.html>. Thanks! On Mon, May 14, 2001 at 11:49:46PM -0700, Roeland Meyer wrote:
Among other things, I'm also a SysAdmin. Of course, I have multiple personalities! But, Alex Black isn't one of them. Also note, Andreas Stoller's email addr. Do you actually think I would get any sort of response if I sent an email there?
It's fairly commonplace for providers to include _their_ e-mail and telephone contact information in SWIP data, rather than their downstream's. If they know what they're doing, they'll keep a log of such correspondences, and contact their customer as deemed necessary. This is hardly newsworthy. -adam
Current thread:
- Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS, (continued)
- Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS Adam Rothschild (May 14)
- RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS John Murphy (May 14)
- RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS Roeland Meyer (May 14)
- Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS bmanning (May 14)
- Re: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS Hunter Pine (May 14)
- RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS Vivien M. (May 14)
- RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS John Fraizer (May 15)
- RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS John Murphy (May 14)
- RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS Roeland Meyer (May 14)
- RE: To CAIS Engineers - WAKE UP AND TAKE CARE OF YOUR CUSTOMERS Roeland Meyer (May 15)
- Re: The DSL business model Adam Rothschild (May 17)