Re: outages, quality monitoring, trouble tickets, etc

[Sean Doran <smd () chops icp net>]

> > > > > "Jonathan" == Jonathan Heiliger <loco () mfst com> writes:

    Jonathan> Everyone likes to portray
    Jonathan> the image of having a 99.98% uptime whenever
    Jonathan> possible, even though most folks realize
    Jonathan> that it just plain isn't possible

Well, more importantly, what on earth does a number like
that mean?

        Sean.