Re Results from (IP) Airline Customer Satisfaction Survey - Wi-Fi is Travelers' Greatest Concern Choosing an Airline

["Dave Farber" <farber () gmail com>]

Begin forwarded message:

> From: Esther Dyson <edyson () edventure com>
> Date: May 19, 2017 at 5:00:57 PM EDT
> To: David Farber <dave () farber net>
> Cc: ip <ip () listbox com>
> Subject: Re: [IP] Results from (IP) Airline Customer Satisfaction Survey - Wi-Fi is Travelers' Greatest Concern 
> Choosing an Airline
>
> “WiFi is customers’ greatest concern…..” because we never even thought to ask what it would mean to lose their 
> tablets/laptops for the duration of an overseas flight - or perhaps forever.
>
>
> > On May 19, 2017, at 12:11 PM, Dave Farber <farber () gmail com> wrote:
> >
> >
> >
> >
> > Begin forwarded message:
> >
> > > From: jonathan.spira () accuramediagroup com
> > > Date: May 19, 2017 at 11:57:51 AM EDT
> > > To: dfarber <dave () farber net>
> > > Subject: Results from (IP) Airline Customer Satisfaction Survey - Wi-Fi is Travelers' Greatest Concern Choosing an 
> > > Airline
> > >
> > > Dave
> > >
> > > We just released findings from our AirTravel2017 customer satisfaction survey, which many IPers took part in.
> > >
> > > AirTravel2017: Alaska Airlines and Southwest Rank Highest, Wi-Fi Travelers’ Greatest Concern
> > > http://accura.cc/efpsul
> > >
> > >
> > > "Despite a tumultuous year for airlines and airline passengers alike, customer satisfaction remains high.
> > >
> > > "According to the Frequent Business Traveler GlobeRunner Insights AirTravel2017 U.S. Airlines customer satisfaction 
> > > survey, conducted in partnership with FlyerTalk.com, the world’s largest online travel community, and LoungeBuddy, 
> > > an airport lounge resource app, Alaska Airlines was the top rated and considered the friendliest, and Wi-Fi is the 
> > > overriding factor when planning a flight.
> > >
> > > "Frequent flyers rated Alaska Airlines the …
> > >
> > > <SNIP>
> > >
> > >
> > >
> > > Regards/Mit freundlichen Grüßen/Szívélyes üdvözlet/Cordialement/Cordiali saluti/Saludos/Vänliga hälsningar 
> > >
> > > /s/ Jonathan
> > >
> > >  
> >
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>
>
> Esther Dyson
> Executive Founder, Way to Wellville
> edyson () edventure com
> www.hiccup.co
> @WaytoWellville 
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