Hopping mad .. Apple/ATT blows it again and again and again and again and etc

[Dave Farber <dave () farber net>]

Reply to. dave () farber net



Begin forwarded message:

> From: Karl Auerbach <karl () cavebear com>
> Date: June 15, 2010 12:10:28 PM EDT
> To: dave () farber net
> Cc: ip <ip () v2 listbox com>
> Subject: Re: [IP] Hopping mad .. Apple/ATT blows it again and again and again and again and etc
> Reply-To: karl () cavebear com

> My company recently moved its offices from Santa Cruz up the hill a few miles to Scotts Valley.  AT&T was and is our 
> POTS provider in both cases.
>
> AT&T has been utterly unable to cope with this.  For instance they have spent months trying to figure out how to 
> deliver incoming caller identification, a service that we had at our old location.
>
> Their sales/customer support arm seems to speak a different language then their technical arm.  And their internal 
> communications seem to be based on telepathy, hope, and happy coincidence.
>
> AT&T seems on the verge of implosion.  I wonder whether some day in the future they will be acquired for the scrap 
> value of their copper and the real-estate value of land under their central offices?
>
> This is not the AT&T of old; TPC - The Telephone Company - the overbearing monopoly that at least competently 
> delivered a solid and reliable product.
>
> Has Ma Bell gone senile?
>
>        --karl--



-------------------------------------------
Archives: https://www.listbox.com/member/archive/247/=now
RSS Feed: https://www.listbox.com/member/archive/rss/247/
Powered by Listbox: http://www.listbox.com