Hopping mad .. Apple/ATT blows it again and again and again and again and etc

[David Farber <dave () farber net>]

Begin forwarded message:

From: "Norman MacLeod" <gaelwolf () waypt com>
Date: June 15, 2010 11:38:41 AM EDT
To: <dave () farber net>
Subject: RE: [IP] Hopping mad .. Apple/ATT blows it again and again and again and again and etc

While I fully understand everyone's frustration, and while I fully intend to
get one of those new iPhones, I have opted not to experience the same
frustration.

How have I accomplished this?

Simple.

I recognize that I do not really NEED that iPhone immediately.  So, I intend
to rely upon a commodity that seems to be in short supply these days.

Patience.

Come next month, when all of those who are howling this morning have their
new iPhones in hand, and have lower blood pressures than they do right now,
I will stroll into my local AT&T store, pick up one of those new iPhones,
and have a nice chat with the smiling AT&T representative who may or may not
know what he/she is doing, and then walk out of that store with my new
iPhone.

There is no way that I have time or desire to go to a swamped website or
battle my way into an AT&T store whose employees will be more harried and
frustrated than I am and attempt to get a new iPhone and a potential, if
short-term, health problem.

I remember, and can live through, the concept of waiting until the right
time . . . sort of like what previous generations taught us in the days
before instant gratification was the tune the world had to march to.

So, this morning, I'm not going to be tearing my hair out.  Don't need the
self-inflicted pain here.

Besides, given the track records of the two companies involved when it comes
to doing something new, did we really expect it would be different this
time?

        Norm






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