more on need a good level contact at United Airlines

[David Farber <dave () farber net>]

I agree with Dave. The flight crews and red carpet staff are friendly 
and helpful. The management seems not to want our business.

Dave

-------- Original Message --------
Subject:        Re: [IP] I need a good level contact at United Airlines
Date:   Fri, 25 Nov 2005 16:51:11 -0800
From:   Dave Crocker <dhc2 () dcrocker net>
Reply-To:       dcrocker () bbiw net
Organization:   Brandenburg InternetWorking
To:     dave () farber net
References:     <43849300.1010600 () farber net>



David Farber wrote:
> to talk to about customer relations , or rather the lack of. Any 
> suggestions greatly appreciated


you have to be joking, Dave.  UAL has had a consistent anti-customer pattern 
of behavior at least since they first screwed me over in 1957.

and when I say consistent I mean entirely without exception, since then.

are you familiar with untied.com?

d/
--

Dave Crocker
Brandenburg InternetWorking
<http://bbiw.net>

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